Privacy Policy

What personal information do we collect?

When placing an order we will collect your shipping address, billing address, email address, name & phone number. We never view or see any credit/debit card or account details. All payments are handled by Paypal – they are one of the most trusted, secure & widely used online payment gateways available. We do not store credit card details nor do we share customer details with any 3rd parties.

How is your information used?

Address:
We use your address to send you what you have ordered. We will definitely not send you any spam by mail or email. We will never share any of your information with any 3rd parties.

Email Address:
We use your email address primarily to send you a confirmation email after ordering & to inform you when your item is shipped. We will also use your email address to notify you of any issues if we cannot get hold of you via the phone number that you provided.

Phone Number:
We may use your phone number to call you if there is a problem with your order or if something urgent happens regarding your order.  Most of the time we will contact you via email if there’s a problem.

Who do we share your information with?
No-one.

What kind of security procedures are put in place to protect the loss, misuse, or alteration of your information?
Our website is hosted on a secure server, under password. We authorise access to personal information only to employees who require it to fulfil their job responsibilities. None of our employees can view any card or bank account information as it is all handled by Paypal who are one of the most trusted, secure & widely used online payment gateways available.

How can you correct any inaccuracies in the information you provide to us?
If you have sent us incorrect information such as shipping address, email address, name, phone number then get in contact & we will make the appropriate changes to your details.